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From238US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Mountain Spring Bay, Falmouth, Jm, Spring Rises, Jamaica
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Privilege Junior Suite
Max:
4 persons
485 sq. feet 
Bed options:
2 Double beds
Shower
Coffee machine
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Junior Suite
Max:
4 persons
445 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Bathtub
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Junior Suite
Max:
4 persons
445 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Spring Rises3300 ft
Airports
Sangster International (MBJ) 25.7 mi
Ian Fleming International (OCJ) 48.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Tennis court
  • Bowling
  • Pool tables
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Mountain Spring Bay, Falmouth, Jm, Spring Rises, Jamaica
Map view
Mountain Spring Bay, Falmouth, Jm, Spring Rises, Jamaica
Nearby
Stewart Castle Ruins
2500 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
Exceptional service
Well-maintained pool
Room cleanliness
Limited breakfast options
6.0/10
Guest rating
Rooms
5.4
Location
7.2
Service
6.2
Dining
5.4
Guest reviews
6.0/10
based on 5 reviews
8.2
8.2/10 based on 1304 reviews
Charlotte
United Kingdom, March  2025
5.4/10

The hotel has a beautiful and clean atmosphere, but I had some issues during my stay. The rooms were quite dusty, and the thermostat was broken, leaving my room uncomfortably cold during my visit. While there were a few friendly staff members, the service felt a bit lacking overall. The dining experience could be improved with more variety, but the curries were definitely a highlight.

Rooms
5.0
Unfortunately, the rooms were dusty and left with garbage in the pool area, which was disappointing. I was also hoping for a cozy robe but there weren't any.
Service
5.0
The overall service could use proper training for better customer interactions. I did meet a couple of team members who were friendly and helpful, but many seemed overwhelmed and overworked.
Location
7.0
The location was decent, around 45 minutes from the airport, and it felt somewhat discreet, although it was busy at times, especially during meal hours.
Dining
5.0
Dining was a mixed bag. Breakfast options were quite poor and often took a while to arrive, but the curried goat was really delicious and stood out as a positive aspect.
Facilities
6.0
The facilities were alright, but the broken AC really impacted my comfort at the resort. I hope they address these issues soon.
John
United Kingdom, January  2025
6.2/10

My stay at this resort spa had its highs and lows. The rooms were comfortable, but unfortunately, they weren't ready for a long time upon arrival. The service was a mixed bag—some staff members were accommodating, while others were less so. The location was decent, not too far from the airport, but it felt a bit crowded. Dining was okay, but I wished for more variety, especially for guests with special dietary needs. Overall, it had potential but definitely needs some improvements in several areas.

Rooms
6.0
The rooms were comfortable, but there were significant delays with cleaning, and maintenance issues like water leaking from the roof were concerning.
Service
7.0
Some staff members were excellent and accommodating, making efforts to assist, while others seemed a bit rushed or unhelpful at times.
Location
7.0
The hotel's location was decent, about 45 minutes from the airport, but it felt quite busy and noisy due to hotel activities.
Dining
5.0
Dining was satisfactory but lacked variety, which became apparent over a couple of days. Additionally, the lengthy lines for special dietary needs were a hassle.
Facilities
6.0
The facilities were okay, but nothing stood out as exceptional, especially regarding the spa amenities.
Jade
United Kingdom, January  2025
5.8/10

I had a mixed experience at this resort. While the rooms had modern features and were nice overall, I struggled with the comfort of the bedding and the Wi-Fi connectivity. The service from staff was pleasant, but I noticed some gaps in customer service training. The location was decent but a bit far from the airport, and dining options were somewhat limited with reservations being a hassle. Overall, there are some strong points but several areas that need improvement.

Rooms
6.0
The rooms were modern and nice, but I missed having a robe and found the sheets uncomfortable, which made sleeping a challenge.
Service
5.0
While some staff were helpful and pleasant, I felt there was a need for better training as I witnessed arguments in front of guests.
Location
6.0
The location was decent, but it took me about 45 minutes to get to the airport, which was a bit too far for my liking.
Dining
7.0
The food was okay, but I did enjoy the curried goat at Sugar Cane, which stood out as one of the better dishes.
Facilities
5.0
The hotel had decent facilities, although some furniture showed heavy wear and tear, detracting from the overall experience.
Daniel
United Kingdom, November  2024
5.8/10

I was a bit disappointed with my stay at this resort spa. The rooms had some maintenance issues and weren’t as fresh as I expected for a new hotel. While there were some friendly faces among the staff, many seemed tired and unfriendly, which put a damper on the experience. The location was busy with lots of nearby activities, but it also meant a lot of crowding. Overall, it felt like I didn't quite get my money's worth on this trip.

Rooms
5.0
The rooms had some issues; there was water leaking from the toilet, and the cleanliness wasn’t up to par with dirty cushions causing a musty smell.
Service
6.0
The service was hit or miss; while some staff were helpful, many appeared tired and unfriendly.
Location
7.0
The location was busy, filled with people, which made it lively but also a bit overwhelming at times.
Dining
5.0
Dining options were rather limited and not very varied, which was disappointing during my stay.
Facilities
6.0
The facilities were decent, but needed some improvement, especially considering it is branded as a resort spa.
Evelyn
United Kingdom, November  2024
7.4/10

My stay at the resort spa was enjoyable, with a beautiful atmosphere and a soothing ambiance perfect for relaxation. The service was exceptional, especially for families, and the amenities offered a good variety. However, I found some aspects of the dining experience less than ideal, particularly during breakfast times, and the rooms could have been cleaner.

Rooms
6.0
The rooms were spacious but unfortunately not as clean as I expected and lacked a few basic amenities like a kettle. I had a mix-up with my room being occupied by another guest.
Service
8.0
The service overall was excellent, especially the attentiveness towards children. However, I felt that the staff might benefit from some additional training in effective communication.
Location
9.0
The resort spa had a discreet feel but was conveniently located for easy access to nearby attractions and excursions, which I appreciated.
Dining
5.0
The dining experience was a bit lacking due to long waits during breakfast and limited choices, especially for those with special dietary needs. It could use some improvement.
Facilities
9.0
I enjoyed the pool area, which was well-maintained and perfect for relaxation between spa treatments.
Exceptional service
Room cleanliness
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room